وظائف فى المركزالتجاري الثانية
٢٧٥ وظائف شاغرة
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Your main mission as a Level 1 and Level 2 Support Technician will be to provide remote support to French-speaking employees, and your main responsibilities will include:</font></font></p>
<p><font dir="auto" ><font dir="auto" >Receive, qualify and process incidents and requests from internal clients</font></font></p>
<p><font dir="auto" ><font dir="auto" >Identification, diagnosis and qualification of user support requests relating to hardware (IT, telephony, video) and applications.</font></font></p>
<p><font dir="auto" ><font dir="auto" >Participate in the drafting and development of operational procedures</font></font></p>
<p><font dir="auto" ><font dir="auto" >Participation in the company's IT projects (e.g., Windows 11)</font></font></p>
<p><font dir="auto" ><font dir="auto" >Respect and enforce the rules and procedures in force</font></font></p>
<p><strong><font dir="auto" ><font dir="auto" >Know-how and interpersonal skills:</font></font></strong></p>
<p><font dir="auto" ><font dir="auto" >To be autonomous, rigorous, organised, pedagogical, to have a good analytical mind and to possess good interpersonal skills.</font></font></p>
<p><font dir="auto" ><font dir="auto" >Customer service orientation (user)</font></font></p>
<p><font dir="auto" ><font dir="auto" >Quality of written and oral expression</font></font></p>
<p><font dir="auto" ><font dir="auto" >Adaptability Curiosit - Confidentiality</font></font></p>
<p><font dir="auto" ><font dir="auto" >Adapting to technological developments</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong><font dir="auto" ><font dir="auto" >Third-party skills:</font></font></strong></p>
<p><font dir="auto" ><font dir="auto" >In-depth knowledge of the hardware architecture of a workstation</font></font></p>
<p><font dir="auto" ><font dir="auto" >General knowledge of operating systems (Windows, Mac OS)</font></font></p>
<p><font dir="auto" ><font dir="auto" >Good knowledge of common configurations, systems and office tools</font></font></p>
<p><font dir="auto" ><font dir="auto" >Basic concepts of computer networks</font></font></p>
<p><font dir="auto" ><font dir="auto" >Basic concepts of video projection and videoconferencing systems.</font></font></p>
<p><font dir="auto" ><font dir="auto" >Ability to detect and diagnose system and network problems</font></font></p>
<p><font dir="auto" ><font dir="auto" >Conducting a telephone support interview</font></font></p>
<p><strong><font dir="auto" ><font dir="auto" >Your role and your responsibilities:</font></font></strong></p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>Murex is a global fintech leader in trading, risk management and processing solutions for capital markets.</span></p><br><p><span>Operating from our 19 offices, 3 400 Murexians from over 65 different nationalities ensure the development, implementation and support of our platform which is used by banks, asset managers, corporations and utilities, across the world. </span></p><br><p><span>Join Murex and work on the challenges of an industry at the forefront of innovation and thrive in a people-centric environment. You’ll be part of one global team where you can learn fast and stay true to yourself.</span></p><br><p><b>Context & Team </b></p><br><p>You will join the <b>Client Services EMEA – Operations domain</b>, a team dedicated to supporting and advising our European clients in their use of the Murex platform. </p><br><p>Our mission is to: </p><br><ul><li><p>Ensure the smooth operation and evolution of the platform for <b>Back Office users (Collateral, Settlements, Regulatory Reports, Life Cycle, …)</b> </p><br></li></ul><ul><li><p>Provide expert support across <b>incident resolution, configuration, and implementation.</b> </p><br></li></ul><ul><li><p>Collaborate with internal teams to deliver <b>innovative solutions</b> in a fast-paced and demanding environment. </p><br></li></ul><ul><li><p>Foster strong client relationships through <b>training, governance, and strategic advisory</b>. </p><br></li></ul><p>You’ll work with <b>a diverse and multicultural client base across Europe,</b> with opportunities for <b>travel and direct client engagement.</b> </p><br><p><b>Your missions </b></p><br><ul><li><p>Support clients in using and configuring the Murex platform, ensuring timely resolution of incidents. </p><br></li></ul><ul><li><p>Collaborate with internal product and development teams to deliver fixes and new features. </p><br></li></ul><ul><li><p>Participate in <b>projects of modernization, migration, and module implementation</b>, including design, configuration, and validation. </p><br></li></ul><ul><li><p>Deliver <b>training sessions</b> (internal and external) and contribute to continuous documentation improvement. </p><br></li></ul><ul><li><p>Act as a <b>trusted advisor</b>: present platform evolutions, report activities, and contribute to client governance strategies. </p><br></li></ul><ul><li><p>Embrace innovation and creativity to meet the evolving needs of capital markets. </p><br></li></ul><p><b>Your profile </b></p><br><ul><li><p>Master’s degree from a top‑tier engineering school or university, with a strong focus on financial markets and/or applied mathematics.</p><br></li><li><p>Strong interest in IT and software development; knowledge of Unix environments, SQL, and Oracle/Sybase is considered an asset.</p><br></li><li><p>Excellent analytical abilities combined with a structured problem‑solving approach.</p><br></li><li><p>Client‑oriented mindset, with strong interpersonal and communication skills.</p><br></li><li><p>Ability to thrive in a collaborative, multicultural, and international environment.</p><br></li><li><p>Fluency in English and willingness to travel across Europe.</p><br></li></ul> </div>
يعلن المركز الأوروبي لدراسات الشرق الأوسط عن توفر شاغر في مكتب الرئيس التنفيذي بعنوان:مساعد باحث ومساعد للرئيس التنفيذييدعو المركز الراغبين في الانضمام إلى فريقه الأكاديمي والبحثي إلى تقديم طلباتهم لشغل هذا المنصب التطوعي، الذي يتيح فرصة للمشاركة في بيئة بحثية دولية متخصصة في قضايا الشرق الأوسط والتحولات السياسية والاجتماعية المعاصرة.طبيعة العملعمل تطوعي غير مدفوع الأجر.بمعدل (2–3) ساعات أسبوعياً.إمكانية العمل عن بُعد.المسؤولياتالمساعدة في تحرير ومراجعة النصوص والدراسات والتقارير البحثية.المساهمة في ترجمة المواد البحثية والمقالات بين اللغتين العربية والإنكليزية.<br>المؤهلات المطلوبةكفاءة عالية في اللغتين العربية والإنكليزية قراءةً وكتابةً.قدرة جيدة على التحرير اللغوي والصياغة الأكاديمية.اهتمام بالشؤون السياسية والاجتماعية والفكرية، وخاصة قضايا الشرق الأوسط وشمال أفريقيا.يفضل وجود خبرة سابقة في الترجمة أو البحث الأكاديمي أو العمل المؤسسي.يوفر هذا المنصب فرصة لاكتساب خبرة عملية في بيئة بحثية دولية، والمساهمة في مشاريع أكاديمية وفكرية متخصصة.<br>التقديمhttps://ecmes.academy/?page_id=2947
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><br><strong>Job Title: Contact Center Sales Supervisor - ROW - Temp (6 months) for the Italian Market</strong>
<strong>Location: Tunis, Tunisia</strong>
<strong>Report to: Contact center sales Manager</strong>
<p> <strong>Overview:</strong> <br>As a salescontact center supervisor in National Pen,you will be responsible for managing the day-to-day operations of the salesteam. You willwork in supervisory role planning, directing, managing, and evaluating team performance to ensure the team aremeeting and exceeding sales target.</p>
<p>You willdrive excellent performance and must possess great communication skills to be able to lead and motivate.</p>
<p>You will workunder the general direction of ourContact Centre Manager team and play a key role in assisting in the success of our sales teams.</p>
<p> <strong> <u>Primary responsibilities</u> </strong> </p>
<p> </p>
<ul>
<li>A Supervisor hasthe responsibility tomotivate and inspire the team to surpass their potential as much as possible</li>
<li>Responsible for the performance management of the team andthat team members receive relevant and timelyfeedback on an on-going basis</li>
<li>Organizing the workload forthe team andensuring that theright resources are available</li>
<li>Manage the development of the salesagents and teamleads, providing training, coaching and support to meet the team targets</li>
<li>Facilitation of communication crossfunctionally among themembers of team and resolve issues as they arise</li>
<li>Work towards meeting the departmental objectives, including sales targets, quality etc.</li>
<li>Promote an enthusiastic and competitive atmosphere within the team, increasing motivation and results</li>
<li>Always ensure correct adherence to all internal policies and procedures</li>
<li>Conductweekly team meetings</li>
<li>Weekly reporting on teams performance and target management, ensuring thatthey meet andexceed the targets as outlined bysenior management</li>
<li>Continuously strive to deliver the highest quality of service toboth internal team and external customers</li>
</ul>
<p> <strong> <u>Growth & Career Opportunities</u> </strong> </p>
<p>At Pens.com, we strongly believe in internal development and mobility. Manyof our team members grow within the organization through internal opportunities and promotions.</p>
<p> <strong> <u>Requirements & Qualifications</u> </strong> </p>
<p> </p>
<ul>
<li>Fluent in English</li>
<li>Previousexperience in Salesin National penis required</li>
<li>Understanding of a Contact Centre and itsenvironment</li>
<li>Previousexperience as a team lead, supervisor or sales coachof a minimum of 6 months is required within National pen</li>
<li>Fluency in the Italian language wouldbe a plus</li>
<li>Excellent attendance record</li>
<li>Ability to operatewell in a call center team environment as a leader</li>
<li>Naturalflair for coaching, motivating, and interacting with people.</li>
<li>Knowledgeof operating systems and tools likeOracle, Matrix, salesforce would be a plus</li>
<li>Excellent administration skills with high attention to detail</li>
<li>Good organizational skills and ability toprioritize work.</li>
<li>Ability to work to tight deadlines & multi-task effectively</li>
</ul>
<p> <strong> <u>Our values</u> </strong> </p>
<p>At Pens.com, we are guided by a set of core values that define our culture and approach to hiring:</p>
<p> <strong>Customers-First: </strong> </p>
<p>We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression.</p>
<p> <strong>Continuous Improvement: </strong> </p>
<p>We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes.</p>
<p> <strong>Goal-Oriented: </strong> </p>
<p>We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress.</p>
<p> <strong>Integrity: </strong> </p>
<p>We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people.</p>
<p> <strong>People-Centric: </strong> </p>
<p>We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged.</p>
<strong>Equal Opportunity Employer</strong> <br> <br>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request.<br><p> <strong>About Pens.com</strong> <br> <br>Pens.com's personalized promotional products are created for and inspired by small businesses. With 56 years of experience and serving 22 countries worldwide, Pens.com offers MORE value, savings and time to customers through expert guidance on a broad range of personalized promotional products, including writing instruments, stationery, drinkware, bags, gifts, and trade show accessories. Pens.com operates via a network of more than 10 facilities acrossNorth America, Europe, Africa, and Asia.<br> <br>To learn more,visit: www.PENS.com </p>
<p> </p>
<p>Pens.com is a National Pen and Cimpress brand (Nasdaq: CMPR).</p>
<p>#LI-NG1 #LI-Onsite</p></div></section>
<p><b>About Market Securities</b></p><p>Market Securities is an independent international broker-dealer providing execution and liquidity solutions across Fixed Income, Equities, Derivatives and Structured Products.</p><p>As part of our continued growth, we are looking for a Middle Office Analyst Bonds to join our Operations Hub in Tunis. You will play a key role in supporting our Fixed Income business by ensuring the smooth processing of trades from execution through settlement while maintaining the highest operational standards.</p><p><b>Key Responsibilities</b></p><ul><li>Support the post-trade lifecycle for Fixed Income products.</li><li>Monitor trade capture, confirmations and settlement.</li><li>Manage settlements across Government Bonds, Corporate Bonds, SSA and Emerging Markets through Euroclear, Clearstream and domestic markets.</li><li>Investigate and resolve settlement breaks and unmatched trades.</li><li>Liaise daily with traders, brokers, counterparties, custodians and clearing agents.</li><li>Perform reconciliations and support accurate P&L reporting.</li><li>Maintain strong operational controls and escalate risks where appropriate.</li><li>Contribute to high settlement rates and excellent client service.</li></ul><p><b>What we're looking for</b></p><ul><li>2 5 years' experience in Middle Office, Trade Support, Operations or Settlements.</li><li>Experience within a broker-dealer, investment bank, asset manager, custodian or clearing firm.</li><li>Knowledge of Fixed Income settlement processes.</li><li>Familiarity with Euroclear and/or Clearstream is highly desirable.</li><li>Corporate Actions (Coupon Processing) experience is an advantage.</li><li>Strong analytical and problem-solving skills.</li><li>Excellent attention to detail and ability to work under pressure.</li><li>Advanced Excel skills.</li><li>Interest in AI tools and their application within Operations.</li><li>Fluent English.</li></ul><p>Why join us?</p><ul><li>Join a growing international financial institution.</li><li>Work in a dynamic and collaborative Operations team.</li><li>Gain exposure to international Fixed Income markets.</li><li>Opportunity to develop within a fast-growing global organisation.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>2 5 years' experience in Middle Office, Trade Support, Operations or Settlements.</li><li>Experience within a broker-dealer, investment bank, asset manager, custodian or clearing firm.</li><li>Knowledge of Fixed Income settlement processes.</li><li>Familiarity with Euroclear and/or Clearstream is highly desirable.</li><li>Corporate Actions (Coupon Processing) experience is an advantage.</li><li>Strong analytical and problem-solving skills.</li><li>Excellent attention to detail and ability to work under pressure.</li><li>Advanced Excel skills.</li><li>Interest in AI tools and their application within Operations.</li><li>Fluent English.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span> </span><p>At JTI we celebrate differences, and everyone truly belongs. <strong>46,000 people from all over the world</strong> are continuously building their unique success story with us.<strong> 83% of employees feel happy </strong> working at JTI.</p><br> <p>To make a difference with us, all you need to do is bring your <strong> human best.</strong></p><br> <p>What will your story be? Apply now! </p><br>
<p><strong>Learn more: jti.com</strong></p><br> <p><strong>Marketing Associate Tunisia</strong></p><br>
<p>We are looking for a Marketing Associate for a position located in the Tunisia office and reporting to the country Marketing Manager.</p><br>
<p>The Ideal candidate will be responsible for the implementation of Marketing initiatives in the respective market, both Portfolio initiative and Consumer & Trade Activation programs, focused on digital marketing initiatives.</p><br>
<p><strong>Responsibilities:</strong></p><br>
<p><strong>Brand Guidelines Management:</strong></p><br>
<ul>
<li>Create and manage all consumer promotional initiatives in compliance with local legislation and with JTI Marketing Global Guidelines.</li>
<li>Performance measurement and corrective actions for the branded initiatives.</li>
</ul>
<p><strong>Consumer and Trade Activation Programs: </strong></p><br>
<ul>
<li>Planning and development of consumer activities across all channels and touch points.</li>
<li>Create all branded activities influencing awareness and equity.</li>
<li>Development of channel programs, merchandising and POPM.</li>
<li>Branded trade promotional initiatives.</li>
</ul>
<p><strong>Project Management:</strong></p><br>
<ul>
<li>Coordinate the implementation of local Brand Portfolio projects (new product launches, LEPs, etc.).</li>
<li>Support the Strategic Insights team in the implementation of local projects.</li>
</ul>
<p><strong>Budget Management: </strong></p><br>
<ul>
<li>Budget Allocation & Monitoring to secure an effective and efficient budget allocation to the Trade Activities: Visibility & Activation & Developed materials ( i.e. POSM , 1-2-1, Trade Programs and Consumer Activations). </li>
<li>Follow-up on supplier’s deliverables.</li>
</ul>
<p><strong>Requirements:</strong></p><br>
<ul>
<li>University degree in Marketing or Business Administration</li>
<li>At least 3 years Marketing experience, preferably in the FMCG industry</li>
<li>Fluent in French, Arabic & English. </li>
<li>Excellent interpersonal and communication skills. A strong analytical mindset and strategic thinking. Excellent to very good skills in Excel & Powerpoint are a requisite. </li>
</ul>
<p>Are you ready to join us? Build your success story at JTI. Apply now!</p><br>
<p>Next Steps:</p><br> <p>After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with Talent Advisor > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type.</p><br> <p>At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.</p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><strong>Job Title: </strong></span><span>Contact Center Web Inbound Team Leader (Day Shift) - Temporary</span> <br> <span><strong>Temporary opportunity from Mid-August to end of December</strong></span> <br> <span><strong>Location: Tunis, Tunisia</strong></span> <br> <span><strong>Report to: </strong></span><span>Contact Center Supervisor</span> <br> <p><span><strong><u>Primary responsibilities</u></strong></span></p><br> <ul> <li><span>A team leader has the responsibility to motivate and inspire the team to surpass their potential as much as possible</span></li> <li><span>Responsible for the performance management of the team and that team members receive relevant and timely feedback on an on-going basis</span></li> <li><span>Organizing the workload for the team and ensuring that the right resources are available</span></li> <li><span>Manage the development of the team, providing training, coaching and support to meet the team targets</span></li> <li><span>Facilitation of communication cross functionally among the members of team and resolve issues as they arise</span></li> <li><span>Work towards meeting the departmental objectives, including sales targets, quality etc.</span></li> <li><span>Promote an enthusiastic and competitive atmosphere within the team, increasing motivations and results</span></li> <li><span>Ensure correct adherence to all internal policies and procedures at all times</span></li> <li><span>Conduct weekly team meetings</span></li> <li><span>Weekly reporting on teams performance and target management, ensuring that they meet and exceed the targets as outlined by senior management</span></li> <li><span>Continuously strive to deliver the highest quality of service to both internal team and external customers</span></li> </ul> <br> <p><span><strong><u>Growth & Career Opportunities</u></strong></span></p><br> <p><span>At Pens.com, we strongly believe in internal development and mobility. Manyof our team members grow within the organization through internal opportunities and promotions.</span></p><br> <br> <p><span><strong><u>Requirements & Qualifications</u></strong></span></p><br> <ul> <li><span>Inbound or Outbound sales experience inside NPL is required</span></li> <li><span>Previous experience and understanding of the Contact Centre required</span></li> <li><span>Excellent attendance record</span></li> <li><span>Previous experience in coaching, training and team leadership an advantage but not required</span></li> <li><span>Ability to operate well in a call center team environment as a leader</span></li> <li><span>Natural flair for coaching, motivating, and interacting with people.</span></li> <li><span>Knowledge of operating systems and tools</span></li> <li><span>Excellent administration skills with a high attention to detail</span></li> <li><span>High level of communication skills both Verbal & Written.</span></li> <li><span>Good organizational skills and ability to prioritize work.</span></li> <li><span>Ability to work to tight deadlines & multi-task effectively</span></li> <li><span>Fluent English level</span></li> <li><span>Another European Language is a plus</span></li> </ul> <br> <p><span><strong><u>What we Offer</u></strong></span><br><span> At Pens.com, we are committed to supporting our employees both professionally and personally by offering:</span></p><br> <ul> <li><span>Transportation Support: Shuttle service for a stress-free commute</span></li> <li><span>Health Insurance: Comprehensive medical coverage to support your well-being</span></li> <li><span>Meal Vouchers: Daily meal support to make your workdays easier.</span></li> <li><span>Referral Bonus Program: Once an employee, get rewarded for referring talented people to join our team.</span></li> <li><span>Learning & Development: Access to continuous training, e-learning platforms, and development programs to help you grow your skills and advance your career.</span></li> </ul> <br> <p><span><strong><u>Our values</u></strong></span></p><br> <p><span>At Pens.com, we are guided by a set of core values that define our culture and approach to hiring:</span></p><br> <p><span><strong>Customers-First: </strong></span></p><br> <p><span>We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression.</span></p><br> <p><span><strong>Continuous Improvement: </strong></span></p><br> <p><span>We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes.</span></p><br> <p><span><strong>Goal-Oriented: </strong></span></p><br> <p><span>We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress.</span></p><br> <p><span><strong>Integrity: </strong></span></p><br> <p><span>We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people.</span></p><br> <p><span><strong>People-Centric: </strong></span></p><br> <p><span>We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged.</span></p><br> <br> <span><strong>Equal Opportunity Employer</strong></span><br><span>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request.</span> <br> <p><span><strong>About Pens.com</strong></span><br><span>Pens.com's personalized promotional products are created for and inspired by small businesses. With 56 years of experience and serving 22 countries worldwide, Pens.com offers MORE value, savings and time to customers through expert guidance on a broad range of personalized promotional products, including writing instruments, stationery, drinkware, bags, gifts, and trade show accessories. Pens.com operates via a network of more than 10 facilities acrossNorth America, Europe, Africa, and Asia.</span><br><span>To learn more,visit: </span><span>www.PENS.com</span></p><br> <p><span>Pens.com is a National Pen and Cimpress brand (Nasdaq: CMPR).</span></p><br> <br> <p><span>#LI-AA1 #LI-Onsite</span></p><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>As a clinician, the Migration Health Physician will assist in implementing health-care activities delivered to migrant s beneficiaries as well as take part in health screening of vulnerable populations through :</p> <ul> <li>Reviewing the client s medical history, and other medical information;</li> <li>Monitoring vital signs and enquiring about relevant symptoms;</li> <li>Conducting a thorough physical examination, with particular attention paid to the systems of relevance to that client s condition(s);</li> <li>Reviewing x-ray(s), laboratory reports and the results of other investigations and advise regarding additional investigations or referrals that may be required;</li> <li>Prescribing treatment regime (e.g. preventative, curative, rehabilitative, referral care) per national standards as required to optimize the clinical condition of the client;</li> <li>Providing necessary information and counselling to the client or affected family members as well as organizing follow-up as necessary.</li> <li>Ensuring proper documentation of patient consultation</li> </ul> <p>Assist in facilitating referrals and transportation of critical cases to secondary health facilities or hospitals when required in accordance with organization mandate and procedures, directly or through health partners;</p> <p>May act as a medical escort assisting unwell patients travelling within the country or abroad, when required.</p> <p>Assist the national staff (such as nurses, midwives and paramedics) to maintain close coordination with outreach partner NGOs and provide technical support to colleagues and their activities.</p> <p>Inform the secondary referral centre about referred cases with significant medical conditions to ensure proper and timely patient handling upon arrival.</p> <p>Assist in the maintenance of medical equipment through a daily checklist to ensure that all medical kits are ready and fully stocked, with all medical supplies organized, listed, and within the expiration period.</p> <p>Undertake regular duty travel and assist in the planning and completion of field activities competently in order to ensure well-organized and quality health care service delivery with special attention paid to vulnerable populations.</p> <p>Support monitoring and evaluation activities including entering medical information and other details into health databases while maintaining client confidentiality. The Migration Health Physician will also be required to submit daily reports and necessary feedback to the supervisor on a regular basis.</p> <p>Assist in liaising and coordinating with local government and health authorities and other stakeholders with a view to strengthen health care delivery systems at the community level.</p> <p>Assist the National Migration Health Officer with project monitoring, identifying priority health needs and other activities, including but not limited to regular disease outbreak monitoring and reporting to government health authorities and taking part in health awareness campaigns.</p> <p>Take part in coordination meetings, workshops, training events and conferences at the field and district level, if required.</p> <p>Perform such other duties that may be assigned by the supervisor</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p> span>EDUCATION/span> span> /span> /p> </p><p> /p> </p><ul> <li> p> span>Completed university degree in Medicine from an accredited medical institution (MD/MBBS). /span> /p> </li> <li> p> span>Current license to practice medicine in the country. /span> /p> </li> </ul> <p> /p> </p><p> span>EXPERIENCE /span> /p> </p><ul> <li> p> span>At least 2 years of clinical medical experience following completion of MD/MBBS. /span> /p> </li> <li> p> span>Previous experience in health-related programming, especially with UN agencies or INGOs. /span> /p> </li> <li> p> span>Knowledge of and at least 2 years of experience in working in the field within the public health sector and medical emergencies is an advantage./span> /p> </li> <li> p> span>Previous experience in project development at an international organization is an advantage. /span> /p> </li> <li> p> span>Trauma management experience is an advantage. /span> /p> </li> </ul> <p> /p> </p><p> span>SKILLS /span> /p> </p><ul> <li> p> span>In depth knowledge of the broad range of migration related subject areas dealt with by the Organization; /span> /p> </li> <li> p> span>High level of integrity, understanding of ethical principles, respect for diversity, ability to work with refugees and migrants from different cultural backgrounds;/span> /p> </li> <li> p>Thorough knowledge of clinical medicine;/p> </li> <li> p> span>Excellent organization and communication skills; and/span> /p> </li> <li> p> span>Strong practical computer skills including MS Word, Excel and Outlook./span> /p> </li> </ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Organizational Context and Scope</strong></p> <p>Under the overall supervision of the Chief of mission in Tunisia and the direct supervision of Head of Sub Office in Sfax and technical guidance of Migration Health officer, ; and, in collaboration with relevant units at IOM Country Office, the successful candidate will be responsible and accountable for providing medical care in IOM clinics in IOM Tunisia Sfax Sub Office/Hzag Satellite Office.</p> <p><strong>Responsibilities:</strong></p> <ul> <li>As a clinician, the Migration Health Physician will assist in implementing health-care activities delivered to migrant s beneficiaries as well as take part in health screening of vulnerable populations through</li> <li>Reviewing the client s medical history, and other medical information;</li> <li>Monitoring vital signs and enquiring about relevant symptoms;</li> <li>Conducting a thorough physical examination, with particular attention paid to the systems of relevance to that client s condition(s);</li> <li>Reviewing x-ray(s), laboratory reports and the results of other investigations and advise regarding additional investigations or referrals that may be required;</li> <li>Prescribing treatment regime (e.g. preventative, curative, rehabilitative, referral care) per national standards as required to optimize the clinical condition of the client;</li> <li>Providing necessary information and counselling to the client or affected family members as well as organizing follow-up as necessary.</li> <li>Ensuring proper documentation of patient consultation</li> <li>Assist in facilitating referrals and transportation of critical cases to secondary health facilities or hospitals when required in accordance with organization mandate and procedures, directly or through health partners;</li> <li>May act as a medical escort assisting unwell patients travelling within the country or abroad, when required.</li> <li>Assist the national staff (such as nurses, midwives and paramedics) to maintain close coordination with outreach partner NGOs and provide technical support to colleagues and their activities.</li> <li>Inform the secondary referral centre about referred cases with significant medical conditions to ensure proper and timely patient handling upon arrival.</li> <li>Assist in the maintenance of medical equipment through a daily checklist to ensure that all medical kits are ready and fully stocked, with all medical supplies organized, listed, and within the expiration period.</li> <li>Undertake regular duty travel and assist in the planning and completion of field activities competently in order to ensure well-organized and quality health care service delivery with special attention paid to vulnerable populations.</li> <li>Support monitoring and evaluation activities including entering medical information and other details into health databases while maintaining client confidentiality. The Migration Health Physician will also be required to submit daily reports and necessary feedback to the supervisor on a regular basis.</li> <li>Assist in liaising and coordinating with local government and health authorities and other stakeholders with a view to strengthen health care delivery systems at the community level.</li> <li>Assist the National Migration Health Officer with project monitoring, identifying priority health needs and other activities, including but not limited to regular disease outbreak monitoring and reporting to government health authorities and taking part in health awareness campaigns.</li> <li>Take part in coordination meetings, workshops, training events and conferences at the field and district level, if required.</li> <li>Perform such other duties that may be assigned by the supervisor.</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Education</strong></p> <ul> <li>Completed university degree in Medicine from an accredited medical institution (MD/MBBS).</li> <li>Current license to practice medicine in the country.</li> </ul> <p>Accredited Universities are those listed in the UNESCO World Higher Education Database.</p> <p><strong>Experience</strong></p> <ul> <li>At least 2 years of clinical medical experience following completion of MD/MBBS.</li> <li>Previous experience in health-related programming, especially with UN agencies or INGOs.</li> <li>Knowledge of and at least 2 years of experience in working in the field within the public health sector and medical emergencies is an advantage.</li> <li>Previous experience in project development at an international organization is an advantage.</li> <li>Trauma management experience is an advantage.</li> </ul> <p><strong>Skills</strong></p> <ul> <li>In depth knowledge of the broad range of migration related subject areas dealt with by the Organization;</li> <li>High level of integrity, understanding of ethical principles, respect for diversity, ability to work with refugees and migrants from different cultural backgrounds;</li> <li>Thorough knowledge of clinical medicine;</li> <li>Excellent organization and communication skills; and</li> <li>Strong practical computer skills including MS Word, Excel and Outlook.</li> </ul> <p><strong>Languages</strong></p> <p>All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish).</p> <p>For all applicants, fluency in French and the local language (Arabic) is required (oral and written). Working knowledge of English is strongly desired.</p> <p>Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.</p> <p><strong>Required Competencies</strong></p> <p>IOM s competency framework can be found at this link. Competencies will be assessed during the selection process.</p><p></p></section>
<h2 class="h5">Job description</h2>
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<p><b>At Pluxee, we shape the world of employee benefits and engagement by bringing to life a personalized and sustainable employee experience, at work and beyond. </b></p><br>Permanent Regular<br><p><b>Job Description:</b></p><br>Le Call Center Representative est un professionnel du service client qualifié et expérimenté, responsable de la gestion d’un large éventail d’interactions clients et du traitement des demandes et réclamations.<br>Ce rôle garantit l’excellence dans la prestation de service tout en contribuant à l’amélioration continue de l’expérience client. <br>Call Center Representative joue un rôle clé dans le maintien de la satisfaction clients, le renforcement de la relation avec la marque et la promotion des valeurs de service de Pluxee au quotidien.<ul><li><b>Assurer la prise en charge des appels entrants et sortants.</b></li><li><b>Traiter les tickets (demandes, informations, réclamations) émanant des différentes parties prenantes : clients, affiliés et consommateurs.</b></li><li><b>Contribuer activement à la satisfaction client en garantissant un service de qualité.</b></li><li><b>Participer à l’amélioration continue des processus et des procédures de traitement des tickets.</b></li><li><b>Identifier et remonter les incidents et anomalies (bugs) aux équipes dédiées.</b></li><li><b>Contribuer à l’atteinte des objectifs individuels, de l’équipe call center et de l’entreprise. </b></li><li><b>Réaliser toute </b><p><b><u><span>Compétences techniques (hard skills) :</span></u></b></p><br></li><li><b>Maîtrise des outils informatiques et logiciels</b> en lien avec la gestion de la relation client (Word, Excel, PowerPoint, CRM…)</li><li><b>Compétences en résolution de problèmes techniques</b>, pour assurer le support et l’accompagnement des stakeholders.</li><li>Application rigoureuse des scripts et standards qualité du centre d’appels.</li><li><p><b><u><span>Compétences interpersonnelles (soft skills) :</span></u></b></p><br></li><li><b>Excellent relationnel</b>, Aisance relationnelle et capacité à collaborer efficacement avec les équipes internes et les différents stakeholders</li><li><b>Esprit analytique</b>, pour comprendre, analyser et résoudre les problèmes rencontrés par clients, bénéficiaires, affiliers</li><li><b>Capacité à s’organiser et à gérer son temps</b>, Aptitude à s’organiser efficacement, à gérer son temps et à travailler de manière autonome ou en équipe selon les besoins.</li><li><b>Orientation client</b>, pour se focaliser sur la satisfaction et les besoins des clients avec un engagement à fournir un service exceptionnel.</li><li><b>Esprit d’équipe</b>, pour travailler efficacement avec d’autres départements ou collègues pour résoudre les problèmes des clients et améliorer les processus internes.</li><li><b>Résistance au stress</b>, pour rester calme et professionnel même sous pression, face à des clients, bénéficiaires mécontents ou lors des périodes de forte demande.</li><li><b>Réactivité et adaptabilité</b>, pour s'adapter aux différentes situations et aux changements.</li><li><span>Issu d'une formation de type Bac +3 minimum et Expérience d’au moins 1 an, idéalement dans un poste similaire en centre d’appel.</span></li><li><span>Une excellente maîtrise de la langue française à l'oral et à l'écrit est requise pour garantir le traitement des e-mails</span></li></ul><br><br><br><p><b>Why join Pluxee?</b></p><br><br><p><b>Join an inclusive team</b></p><br><p>Work at the heart of the community alongside 5,000 experts across 29 countries - we embrace diversity and value uniqueness, fostering a workplace where everyone can thrive.</p><br><p><b>Turn inspiration into possibility</b></p><br><p>Get space to try new ideas, experiment and move the world of work forward as you bring new digital experiences - and moments of connection - to millions of people.</p><br><p><b>Make a positive impact</b></p><br><p>Touch millions of lives and create meaningful change for people and the world we share, supporting our commitments to diversity, sustainability, and local economies.</p><br><p><b>Grow with us</b></p><br><p>Get support you need to take meaningful steps in your career, whether you're performing your work/life balance or learning new skills.</p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Title: Outbound Sales Account Manager - North American Market (Evening Shift) Location: Tunis, Tunisia Working Hours: Monday to Friday: 2.00 PM- 11.00 PM Report to: Contact Centre Supervisor Overview: This is an exciting opportunity for a motivated salesperson to become an Outbound Sales Account Manager at Pens.com. You will play a critical role in delivering a best-in-class customer experience by combining deep subject-matter expertise, proactive engagement, and strategic relationship management. The role is focused on driving business outcomes, fostering customer loyalty, and ensuring operational excellence across high-value customers (HVCs). As a key player in customer experience, the ideal candidate must be a versatile professional who excels in customer relationship management, service quality enhancement, and cross-functional collaboration. Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth. Primary responsibilities Act as a trusted advisor for high-value customers, offering personalized support ensuring strong relationships and high retention Personalize communication using CRM data, previous order history, and customer profiles Demonstrate a deep passion for delivering exceptional service and building lasting customer loyalty. Drive revenue growth by upselling, renewing accounts, and expanding existing client portfolios, meet or exceed performance KPIs Understand client needs and provide tailored marketing and promotional solutions aligned with their objectives Maintain detailed documentation of customer interactions and outcomes. Advise clients on campaign strategies, product selection, and optimal use of their marketing budgets Coordinate with design, escalation, and different teams to solve customer problems or execute custom solutions Promote new products, offers, and marketing campaigns while staying informed on industry trends Contribute to continuous improvement initiatives and support projects aimed at enhancing processes and performance Share client success stories or feedback with relevant teams to drive continuous improvement Growth & Career Opportunities At Pens.com, we strongly believe in internal development and mobility. Manyof our team members grow within the organization through internal opportunities and promotions. What we Offer At Pens.com, we are committed to supporting our employees both professionally and personally by offering: Transportation Support: Shuttle service for a stress-free commute Health Insurance: Comprehensive medical coverage to support your well-being Meal Vouchers: Daily meal support to make your workdays easier. Referral Bonus Program: Once an employee, get rewarded for referring talented people to join our team. Learning & Development: Access to continuous training, e-learning platforms, and development programs to help you grow your skills and advance your career. Our values At Pens.com, we are guided by a set of core values that define our culture and approach to hiring: Customers-First: We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression. Continuous Improvement: We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes. Goal-Oriented: We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress. Integrity: We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people. People-Centric: We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged. Equal Opportunity Employer We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request. About Pens.com Pens.com's personalized promotional products are created for and inspired by small businesses. With 56 years of experience and serving 22 countries worldwide, Pens.com offers MORE value, savings and time to customers through expert guidance on a broad range of personalized promotional products, including writing instruments, stationery, drinkware, bags, gifts, and trade show accessories. Pens.com operates via a network of more than 10 facilities acrossNorth America, Europe, Africa, and Asia. To learn more,visit: www.PENS.com Pens.com is a National Pen and Cimpress brand (Nasdaq: CMPR). #LI-AA1 #LI-Onsite</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Proven sales skills are a must with demonstrated ability to close deals, upsell, and consistently meet and exceed targets.</li><li>Excellent communication and negotiation skills in English (written and spoken).</li><li>Customer-focused mindset with active listening, problem-solving abilities and a quick analytical reflex for identifying needs.</li><li>Strong organizational skills with attention to detail, ensuring effective follow up and documentation.</li><li>Team player with a proactive attitude and willingness to learn and grow</li></ul><p></p></section>
<p>POSITION SUMMARY Perform routine inspections of boilers, pumps, valves, piping systems, and control equipment. Monitor pressure, temperature, water levels, fuel consumption, and system performance. Conduct preventive maintenance activities according to established schedules. Diagnose and troubleshoot boiler and mechanical system malfunctions. Perform minor repairs and coordinate major repairs with maintenance teams or contractors. Monitor and maintain water treatment systems to ensure proper boiler performance. Record operating data, maintenance activities, and equipment performance reports. Respond promptly to equipment alarms, emergencies, and operational abnormalities. Ensure compliance with all health, safety, environmental, and regulatory requirements. Maintain cleanliness and organization within the boiler room and work areas. Follow all company and safety and security policies and procedures; report boiler room's maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Visually inspect tools, equipment, or machines (e.g., to identify defects). Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><h2>PREFERRED QUALIFICATIONS</h2>
<p><strong>Education:</strong> Technical, Trade, or Vocational School Degree.</p>
<p><strong>Related Work Experience:</strong> At least 2 years of related work experience.</p>
<p><strong>Supervisory Experience:</strong> No supervisory experience.</p>
<p><strong>License or Certification:</strong> Boiler Operator or Boiler Technician certification.</p>
<p><span style="font-size: 11px;">Inbound or Outbound sales experience inside NPL is required</span><br><span style="font-size: 11px;">Previous experience and understanding of the Contact Centre required</span><br><span style="font-size: 11px;">Excellent attendance record</span><br><span style="font-size: 11px;">Previous experience in coaching, training and team leadership an advantage but not required</span><br><span style="font-size: 11px;">Ability to operate well in a call center team environment as a leader</span><br><span style="font-size: 11px;">Natural flair for coaching, motivating, and interacting with people.</span><br><span style="font-size: 11px;">Knowledge of operating systems and tools</span><br><span style="font-size: 11px;">Excellent administration skills with a high attention to detail</span><br><span style="font-size: 11px;">High level of communication skills both Verbal & Written.</span><br><span style="font-size: 11px;">Good organizational skills and ability to prioritize work.</span><br><span style="font-size: 11px;">Ability to work to tight deadlines & multi-task effectively</span><br><span style="font-size: 11px;">Fluent English level</span><br><span style="font-size: 11px;">Another European Language is a plus</span></p><p><strong>Desired Candidate Profile</strong></p><p><br></p>
<h2 class="h5">Job description</h2>
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<span><strong>Job Title: </strong></span><span><strong>Outbound Sales Account Manager - North American Market (Evening Shift)</strong></span> <br> <span><strong>Location: Tunis, Tunisia</strong></span> <br> <span><strong>Working Hours: </strong>Monday to Friday: 2.00 PM- 11.00 PM</span> <br> <span><strong>Report to: </strong></span><span><strong>Contact Centre Supervisor</strong></span> <br> <p><span><strong><u>Overview:</u></strong></span><br><span>This is an exciting opportunity for a motivated salesperson to become an Outbound Sales Account Manager at Pens.com. You will </span><span>play a critical role in delivering a best-in-class customer experience by combining deep subject-matter expertise, proactive engagement, and strategic relationship management. The role is focused on driving business outcomes, fostering customer loyalty, and ensuring operational excellence across high-value customers (HVCs). As a key player in customer experience, the ideal candidate must be a versatile professional who excels in customer relationship management, service quality enhancement, and cross-functional collaboration. </span></p><br> <p><span><strong>Ready to join us? Apply now and become part of a team that values creativity,</strong></span></p><br> <p><span><strong>collaboration, and continuous growth.</strong></span></p><br> <br> <p><span><strong><u>Primary responsibilities</u></strong></span></p><br> <ul> <li><span>Act as a trusted advisor for high-value customers, offering personalized support</span><span> ensuring strong relationships and high retention </span></li> <li><span>Personalize communication using CRM data, previous order history, and customer profiles</span></li> <li><span>Demonstrate a deep passion for delivering exceptional service and building lasting customer loyalty.</span></li> <li><span>Drive revenue growth by upselling, renewing accounts, and expanding existing client portfolios, </span><span>meet or exceed performance KPIs </span></li> <li><span>Understand client needs and provide tailored marketing and promotional solutions aligned with their objectives </span></li> <li><span>Maintain detailed documentation of customer interactions and outcomes.</span></li> <li><span>Advise clients on campaign strategies, product selection, and optimal use of their marketing budgets </span></li> <li><span>Coordinate with design, escalation, and different teams to solve customer problems or execute custom solutions</span></li> <li><span>Promote new products, offers, and marketing campaigns while staying informed on industry trends </span></li> <li><span>Contribute to continuous improvement initiatives and support projects aimed at enhancing processes and performance</span></li> <li><span>Share client success stories or feedback with relevant teams to drive continuous improvement</span></li> </ul> <br> <p><span><strong><u>Growth & Career Opportunities</u></strong></span></p><br> <p><span>At Pens.com, we strongly believe in internal development and mobility. Manyof our team members grow within the organization through internal opportunities and promotions.</span></p><br> <br> <p><span><strong><u>Requirements & Qualifications</u></strong></span></p><br> <ul> <li><span>Proven sales skills are a must with demonstrated ability to close deals, upsell, and consistently meet and exceed targets. </span></li> <li><span>Excellent communication and negotiation skills in English (written and spoken). </span></li> <li><span>Customer-focused mindset with active listening, problem-solving abilities and a quick analytical reflex for identifying needs.</span></li> <li><span>Strong organizational skills with attention to detail, ensuring effective follow up and documentation. </span></li> <li><span>Team player with a proactive attitude and willingness to learn and grow</span></li> </ul> <br> <p><span><strong><u>What we Offer</u></strong></span><br><span> At Pens.com, we are committed to supporting our employees both professionally and personally by offering:</span></p><br> <ul> <li><span>Transportation Support: Shuttle service for a stress-free commute</span></li> <li><span>Health Insurance: Comprehensive medical coverage to support your well-being</span></li> <li><span>Meal Vouchers: Daily meal support to make your workdays easier.</span></li> <li><span>Referral Bonus Program: Once an employee, get rewarded for referring talented people to join our team.</span></li> <li><span>Learning & Development: Access to continuous training, e-learning platforms, and development programs to help you grow your skills and advance your career.</span></li> </ul> <br> <p><span><strong><u>Our values</u></strong></span></p><br> <p><span>At Pens.com, we are guided by a set of core values that define our culture and approach to hiring:</span></p><br> <p><span><strong>Customers-First: </strong></span></p><br> <p><span>We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression.</span></p><br> <p><span><strong>Continuous Improvement: </strong></span></p><br> <p><span>We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes.</span></p><br> <p><span><strong>Goal-Oriented: </strong></span></p><br> <p><span>We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress.</span></p><br> <p><span><strong>Integrity: </strong></span></p><br> <p><span>We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people.</span></p><br> <p><span><strong>People-Centric: </strong></span></p><br> <p><span>We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged.</span></p><br> <br> <span><strong>Equal Opportunity Employer</strong></span><br><span>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request.</span> <br> <p><span><strong>About Pens.com</strong></span><br><span>Pens.com's personalized promotional products are created for and inspired by small businesses. With 56 years of experience and serving 22 countries worldwide, Pens.com offers MORE value, savings and time to customers through expert guidance on a broad range of personalized promotional products, including writing instruments, stationery, drinkware, bags, gifts, and trade show accessories. Pens.com operates via a network of more than 10 facilities acrossNorth America, Europe, Africa, and Asia.</span><br><span>To learn more,visit: </span><span>www.PENS.com</span></p><br> <p><span>Pens.com is a National Pen and Cimpress brand (Nasdaq: CMPR).</span></p><br> <br> <p><span>#LI-AA1 #LI-Onsite</span></p><br><br> </div>
<p>POSITION SUMMARY Perform masonry work related to the maintenance, repair, and renovation of hotel buildings and facilities. Repair walls, partitions, floors, stairways, terraces, walkways, and other masonry structures. Carry out tiling, plastering, pointing, and finishing works in accordance with hotel quality standards. Participate in renovation projects involving guest rooms, public areas, restaurants, meeting rooms, and recreational facilities. Inspect and identify damaged structures and recommend appropriate corrective actions. Prepare surfaces and materials required for masonry work. Read and interpret construction drawings, maintenance work orders, and technical instructions. Ensure high-quality workmanship and aesthetic finishes that support the hotel's image and standards. Maintain safe work areas and minimize disruptions to hotel guests and staff during maintenance activities. Collaborate with other maintenance team members, including plumbers, electricians, painters, and carpenters, to ensure hotel facilities are properly maintained. Comply with all health, safety, and environmental regulations and procedures. Maintain tools, equipment, and work areas in good condition and ensure proper housekeeping practices. Follow all company and safety and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Visually inspect tools, equipment, or machines (e.g., to identify defects). Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Description du poste Vous souhaitez voluer dans un environnement industriel dynamique, au c ur de la performance conomique et op rationnelle ? Alors ce poste est fait pour vous ! Votre mission Rattach (e) la Division France, au c ur des enjeux financiers du site, vous garantissez la fiabilit des comptes et la rigueur des processus comptables. R f rent(e) sur votre p rim tre, vous tes en interaction directe avec la comptable, le cabinet d expertise et les auditeurs, dans un r le cl et transversal. De la comptabilit g n rale aux cl tures, en passant par le suivi des op rations et le contr le des donn es, vous pilotez un p rim tre complet qui vous place au centre de la performance financi re.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum 5 ans d exp rience en comptabilit .</li><li>Excellentes connaissances en comptabilit g n rale & analytique.</li><li>Bonne compr hension des obligations fiscales et sociales.</li><li>Ma trise d Excel ; connaissance de SAP</li><li>Rigueur, autonomie, esprit d analyse et capacit interagir avec de multiples interlocuteurs.</li><li>Leadership naturel et sens du collectif.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Be on the front line of efficiency for our team and deliver impactful work on a company level. In this role, you will:</p> <ul> <li><strong>Manage Day-to-Day Operations:</strong> Ensure a smooth, organized, and compliant workplace environment by supporting administrative functions, controlling budgets, and coordinating internal processes.</li> <li><strong>Procurement and Supplier Management:</strong> Act as the organization s designated buyer; source, evaluate, and negotiate with suppliers to secure competitive offers and identify savings opportunities.</li> <li><strong>Facility and Safety Coordination:</strong> Coordinate site protection and safety requirements in line with legal prescriptions and manage site access control systems, including security badges and access rights.</li> <li><strong>Administrative Excellence:</strong> Assist with invoice tracking, expense reporting, and billing processes in coordination with Finance, while managing centralized records of all contracts.</li> <li><strong>Event and Onboarding Support:</strong> Support onboarding/offboarding processes and assist in organizing trainings, meetings, and internal events such as team breakfasts or lunches.</li> <li><strong>Reception and Communication:</strong> Manage the reception area, handle the switchboard, coordinate courier services, and oversee the distribution of internal and external correspondence.</li> </ul> <p><br></p><ul> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Language Proficiency: Proficiency in English at a B2 level and Mother Tongue level (C2) in the local language.</p> <p>Minimum Studies: Diploma or advanced vocational training in Secretarial or Reception Skills.</p> <p>Specific Training: Training and/or work experience in Administrative/Office Management or General Services.</p> <p>Previous Experience: Minimum of one year's experience as a receptionist for a multi-center company or similar role; experience in the Contact Centre sector is an asset.</p> <p>IT Skills: Intermediate level in Office package (Word/Excel/PowerPoint) and Google Apps.</p> <p>Core Competencies: Strong communication, planning and organizational capacity, focus on quality, and analytical thinking.</p> <p>Positive Attitude: A service-oriented vocation with the ability to remain motivated and positive under pressure.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>As a Trade Mark Assistant, the candidate will work closely with the existing team to</p>
<p>provide a wide range of support to the Attorneys. This is a varied role that offers the</p>
<p>chance to develop skills and take on additional responsibilities.</p>
<p> <br> </p>
<p>Administrative responsibilities include: </p>
<p> New case entry and management of records</p>
<p> Processing correspondence, emails, and calls</p>
<p> Monitoring deadlines and maintaining case files</p>
<p> Preparing and submitting standard forms</p>
<p> Assisting with invoicing, reporting, and document archiving</p>
<p> Assisting with trade mark filings, searches, recordals, and renewals</p>
<p> Managing client onboarding and coordinating with international associates</p>
<p> <br> </p>
<p>The perfect match </p>
<p> Mid or higher-level education or work experience within an administrative role;</p>
<ul>
<li>you are proficient with Microsoft Office (Excel, Word, Outlook)</li>
</ul>
<ul>
<li>you have proven to work accurately</li>
</ul>
<ul>
<li>Excellent attention to detail and accuracy in document preparation</li>
</ul>
<ul>
<li>experience with and interest in working with electronic records</li>
</ul>
<ul>
<li>being familiar with process-based working</li>
</ul>
<ul>
<li>excellent command of the English language in word and writing</li>
</ul>
<ul>
<li>Ability to work independently as well as part of a team</li>
</ul>
<ul>
<li>Proactive approach to your work</li>
</ul>
<ul>
<li>Flexible attitude to work<br> </li>
</ul>
<p><br></p></div></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><strong>Job Title: Web Inbound Sales Advisor - German speaker (Day Shift)</strong></span><br><span><strong>Location: Tunis, Tunisia</strong></span><br><span><strong>Report to: Contact Centre Supervisor</strong></span><br><p><span><strong>Overview:</strong></span></p><br><p><span><strong>The Web Inbound Sales Advisor will be required to sell a range of National Pen products to new and existing customers by answering inbound web sales queries from the National Pen website. You will educate, inform, nurture, and guide your lead through the decision-making process. In doing so, you will provide our customers with an incredible service, whilst</strong></span><br><span><strong>establishing long-term customer relationships.</strong></span></p><br><br><p><span><strong><u>Primary responsibilities</u></strong></span></p><br><ul><li><span>Follow up onsales leads generated by visitors toour website. Answer inbound sales calls from new and existing customers</span></li><li><span>Provide the caller with detailed information on our products and pricing to ensure an enhanced customer experience</span></li><li><span>Ensure any customer issues are dealt within an efficient manner, informing the customer of any new products</span></li><li><span>Explain our product range to ournew customers tothe website andpropose some suitable products and offers</span></li><li><span>Generate the customer order and follow up to order confirmation stage</span></li><li><span>Works towards individual and team targets</span></li><li><span>Maintain up-to-date knowledge of our products and processes, whichwill be supported by on on-going training, support and coaching</span></li><li><span>Any other duties/projects as directed by Senior Management</span></li><li><span>Cover othermiscellaneous tasks if time allowsincluding text translations, customer</span></li><li><span>queries from Facebook and Trustpilot web product feedback</span></li></ul><br><p><span><strong><u>Growth & Career Opportunities</u></strong></span></p><br><p><span>At Pens.com, we strongly believe in internal development and mobility. Manyof our team members grow within the organization through internal opportunities and promotions.</span></p><br><br><p><span><strong><u>Requirements & Qualifications</u></strong></span></p><br><ul><li><span>Fluent in German</span></li><li><span>Ideally a minimum of 1 yearexperience in salesenvironment with an understanding of the importance of building relationships with key decision makers</span></li><li><span>Passionate about helping the customer to choosethe right products to suit their Businesses needs</span></li><li><span>Excellent communication and negotiation skills</span></li><li><span>Have the ability to maintain professionalism under pressure, handle rejections well and maintain a confident approach at all times</span></li><li><span>An energetic, self-starter who excels in interpersonal skills, with a focus on listening and questioning skills</span></li><li><span>Highly organized with a strongattention to detail</span></li><li><span>Self-motivated and goal oriented to achieve your own targets and also your teams</span></li><li><span>Experience in MSOffice and othercomputer systems</span></li></ul><br><p><span><strong><u>Our values</u></strong></span></p><br><p><span>At Pens.com, we are guided by a set of core values that define our culture and approach to hiring:</span></p><br><p><span><strong>Customers-First: </strong></span></p><br><p><span>We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression.</span></p><br><p><span><strong>Continuous Improvement: </strong></span></p><br><p><span>We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes.</span></p><br><p><span><strong>Goal-Oriented: </strong></span></p><br><p><span>We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress.</span></p><br><p><span><strong>Integrity: </strong></span></p><br><p><span>We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people.</span></p><br><p><span><strong>People-Centric: </strong></span></p><br><p><span>We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged.</span></p><br><br><span><strong>Equal Opportunity Employer</strong></span><br><span>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request.</span><br><p><span><strong>About Pens.com</strong></span><br><span>Pens.com's personalized promotional products are created for and inspired by small businesses. With 56 years of experience and serving 22 countries worldwide, Pens.com offers MORE value, savings and time to customers through expert guidance on a broad range of personalized promotional products, including writing instruments, stationery, drinkware, bags, gifts, and trade show accessories. Pens.com operates via a network of more than 10 facilities acrossNorth America, Europe, Africa, and Asia.</span><br><span>To learn more,visit: </span><span>www.PENS.com</span></p><br><p><span>Pens.com is a National Pen and Cimpress brand (Nasdaq: CMPR).</span></p><br><br><p><span>#LI-JB1 #LI-Onsite</span></p><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br><p><span><strong>SYSTRA est un groupe international d’ingénierie et de conseil dans le domaine des transports publics et de la mobilité durable.</strong></span></p><br><br><p><span>Depuis 65 ans, le Groupe est engagé aux côtés des villes et des territoires pour contribuer à leur développement en créant, améliorant et modernisant leurs infrastructures et systèmes de transport. SYSTRA intervient de la conception jusqu’aux phases de test, de déploiement et de maintenance, en France comme à l’international. Grâce à ses nouveaux services, SYSTRA accompagne ses clients et partenaires dans leur transition digitale, écologique et énergétique, afin d’inventer les mobilités de demain.</span></p><br><br>
Context
<br><p><span>Dans le cadre du développement de ses activités, SYSTRA France ouvre un centre d’études en Tunisie.</span><br><span>Le poste de Chargé de Recrutement est rattaché hiérarchiquement au Responsable Recrutement France. L’ambition de l’équipe recrutement est d’intervenir comme un réel cabinet de recrutement interne, en termes de relationnel client, satisfaction des besoins opérationnels et recherche des meilleurs profils.</span></p><br><br>
Missions/Main Duties
<br><p><span>Plus particulièrement, le/la Chargé(e) de Recrutement a la responsabilité de la globalité du processus de recrutement en assurant un rôle de service et de conseil auprès des opérationnels. Ses missions sont les suivantes :</span></p><br><br><p><span><u>Recrutement</u> :</span></p><br><br><ul><li><span>Identifier et analyser les besoins en recrutement avec les opérationnels</span></li><li><span>Rédiger et diffuser les offres d’emploi via notre ATS</span></li><li><span>Définir et appliquer une stratégie de recherche appropriée : jobboards, réseaux sociaux professionnels, viviers etc.</span></li><li><span>Réaliser la préqualification téléphonique des candidats</span></li><li><span>Conduire les entretiens de recrutement et rédiger les comptes-rendus associés</span></li><li><span>Effectuer les propositions d’embauche en accord avec nos grilles salariales internes et avec l’appui des RRH de proximité ainsi que des managers</span></li><li><span>Anticiper les tendances du marché et assurer une veille</span></li><li><span>Effectuer un reporting régulier de l’activité</span></li><li><span>Contribuer à la politique de relations écoles et participer aux évènements de recrutement</span></li></ul>
Profile/Skills
<br><p><span>De formation Bac+5 type Master II en Ressources Humaines, vous justifiez d'une expérience de 3 ans minimum dans le recrutement.</span></p><br><br><p><span>Vous avez idéalement été amené à travailler dans un contexte de marché tendu (rareté de candidats nécessitant une phase de recherche poussée).</span></p><br><br><p><span>Vous êtes à l'aise avec les outils digitaux.</span></p><br><br><p><span>Qualités requises : sens du service, esprit d'équipe, aisance relationnelle, ténacité, curiosité.</span></p><br><br>
<br><p>SYSTRA est une entreprise handi-accueillante.</p><br><br>
<br> Why SYSTRA? Read more <span> sur Why SYSTRA?</span>
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